Strategic design research for a new service concept for Bit Mobility
Professor: Francesco Zurlo
Gianluca Carella
Type: group
Year: 2026
Ride & Seek is the experiential extension of the BIT Mobility ecosystem, developed by an Italian company with direct, day-to-day knowledge of the territory in which it operates.
The service is designed for the segment of one-day tourists, travelers who seek a fast yet immersive way to experience the city, offering an authentic and non-standardized experience.
The service goes beyond the concept of simple micromobility by offering an integrated solution that combines logistical management (luggage storage through local partners), urban navigation (e-scooters and e-bikes), and cultural entertainment through gamification mechanics. Thanks to the company’s local expertise, the proposed content is not generic: the thematic routes, selectable via app, highlight lesser-known architectural details, minor urban stories, and food and wine recommendations genuinely rooted in the local context.
Freed from the pain points of public transportation, the user turns movement into a true urban treasure hunt, made up of geolocated clues, quizzes, and micro-narratives reflecting local knowledge built from within.
The city is not simply visited, but explored through a local lens, offering an original and credible experience.

Stefan Heisu

Dalila Belkhalfi

Alessandro Daz

Linda Donna

Elena Sofia Mercurio